Welcome to 2 K Custom Designs
Shipping & Returns
Shipping Policy
Ready Made Items:
It will take us 2 -3 BUSINESS DAYS TO PROCESS YOUR ORDER. "Business days" does not include holidays or weekends. This doesn't include how long it takes the post office TO SHIP your order. Priority shipping typically takes 2-3 business days and Ground shipping can take 3-7 business days. Ground shipping is not insured but it is significantly cheaper. Please note that shipping times can vary during holidays, inclement weather, etc. We're not responsible for how quickly the post office delivers your package.
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Personalized or Custom Items:
Please Understand that your item may take up to 3 weeks to complete depending on work load, designing, creating, and completing your item prior to being ready to ship. This 3 week time frame DOES NOT include how long it takes the post office TO SHIP your order. Priority shipping typically takes 2-3 business days and Ground shipping can take 3-7 business days. Ground shipping is not insured but it is significantly cheaper. Please note that shipping times can vary during holidays, inclement weather, etc. We're not responsible for how quickly the post office delivers your package.
Return & Exchange Policy
ALL SALES FINAL! NO REFUNDS!
We do not accept returns or exchanges on any item Due to the high volume of orders and limited staff, we are not able to make cancellations to ANY orders. Damaged, incomplete, and/or defective orders must be reported to 2 K Custom Designs within 48 hours of delivery.
We want you to have the best experience possible with 2 K Custom Designs products and will do all that we can to make it right.
If there’s an issue with your order, please contact us at